Telephone Skills from A to Z: The Telephone "Doctor" Phone Book (Fifty-Minute Series Book)

Book Description
Your company's reputation is on the line--literally. Make good phone skills a standard throughout your organization with this practical guide to the basics.

Crisp: Telephone Skills from A to Z, Revised Edition: The Telephone Doctor(R) Phone Book (Fifty-Minute Series Book),Nancy J. Friedman,Crisp Learning,1560525800,Business / Economics / Finance,Business Communication - General,Marketing - Telemarketing,Personal & Practical Guides,Reference,Telephone etiquette,Telephone in business,Computers / General,Encyclopaedias & Reference Works,Self-Help & Practical Interests

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