Books

  1. Customer Value Management - The CVA 2000 Collection

    Customer Value Management - The CVA 2000 Collection


  2. Marketing Research in a Marketing Environment (The Irwin Series in Marketing)

    Marketing Research in a Marketing Environment (The Irwin Series in Marketing)


  3. American Attitudes: Who Thinks What About the Issues That Shape Our Lives (American Consumer Series)

    American Attitudes: Who Thinks What About the Issues That Shape Our Lives (American Consumer Series)


  4. Lifestyles and Consumer Behavior of Older Americans.

    Lifestyles and Consumer Behavior of Older Americans.


  5. Successful Marketing Research : The Complete Guide to Getting and Using Essential Information About Your Customers and Competitors (Wiley Small Business)

    Successful Marketing Research : The Complete Guide to Getting and Using Essential Information About Your Customers and Competitors (Wiley Small Business)


  6. Postmodern Consumer Research : The Study of Consumption as Text (Association for Consumer Research)

    Postmodern Consumer Research : The Study of Consumption as Text (Association for Consumer Research)


  7. The Baby Boom: Americans Aged 35 to 54 (The American Generations Series)

    The Baby Boom: Americans Aged 35 to 54 (The American Generations Series)


  8. Market Research

    Market Research


  9. Global Marking Strategies

    Global Marking Strategies


  10. American Incomes: Demographics of Who Has Money (American Incomes)

    American Incomes: Demographics of Who Has Money (American Incomes)


  11. Visionary Manufacturing Challenges for 2020

    Visionary Manufacturing Challenges for 2020


  12. Understanding Statistics and Market Research Data (Aslib Know How Guide)

    Understanding Statistics and Market Research Data (Aslib Know How Guide)


  13. The Effective Use of Market Research: A Guide for Management to Grow the Business

    The Effective Use of Market Research: A Guide for Management to Grow the Business


  14. Rand McNally 2002 Commercial Atlas & Marketing Guide (Rand Mcnally Commercial Atlas and Marketing Guide)

    Rand McNally 2002 Commercial Atlas & Marketing Guide (Rand Mcnally Commercial Atlas and Marketing Guide)


  15. Quality Assurance in Research and Development (Industrial Engineering)

    Quality Assurance in Research and Development (Industrial Engineering)


  16. Marketing and Feminism : Current Issues and Research (Routledge Interpretive Market Research Series)

    Marketing and Feminism : Current Issues and Research (Routledge Interpretive Market Research Series)


  17. Customer Behavior: Consumer Behavior and Beyond

    Customer Behavior: Consumer Behavior and Beyond


  18. The 50+ Boomer: Your Key to 76 Million Consumers

    The 50+ Boomer: Your Key to 76 Million Consumers


  19. Marketing Your Small Business Made E-Z (Made E-Z Guides)

    Marketing Your Small Business Made E-Z (Made E-Z Guides)


  20. The Authority of the Consumer

    The Authority of the Consumer


  21. Estrategias Y Marketing De Museos

    Estrategias Y Marketing De Museos


  22. Effective Consumer Complaining

    Effective Consumer Complaining


  23. American Women: Who They Are & How They Live (American Consumer Series)

    American Women: Who They Are & How They Live (American Consumer Series)


  24. Best of Health: Demographics of Health Care Consumers (American Consumer Series)

    Best of Health: Demographics of Health Care Consumers (American Consumer Series)


  25. Strategic Marketing: Planning and Control (Cim Student)

    Strategic Marketing: Planning and Control (Cim Student)


Customer Value Management - The CVA 2000 Collection
Average customer rating: Not rated
    Customer Value Management - The CVA 2000 Collection
    Raymond E Kordupleski , and Rodger W Gallagher
    Manufacturer: Customer Value Management Incorporated
    ProductGroup: Book
    Binding: Spiral-bound

    ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
    ResearchResearch | Marketing | Marketing & Sales | Business & Investing | Subjects | Books
    ASIN: 0473057336

    Book Description

    This collection of articles and notes covers what works and what doesn't when you are launching a Customer Value Management Project. The collection has been prepared by Rodger Gallagher and Ray Kordupleski, based on what they have learnt working with companies around the world on adding real value to businesses with the Customer Value Added (CVA) approach to Customer Value Management.

    The CVA approach was developed and proven by successful businesses. Its management science basis has been confirmed by academic research. Originally developed for use as proprietory techniques in the business arena, it has now entered the public domain. In many countries around the world it is being used successfully by leading companies in a variety of industries. The CVA 2000 collection covers both the Science and the Art components of Customer Value Management. All of the main CVA tools such as tree diagrams, value profiles, and value maps are covered. A comprehensive section covers new techniques for tracking customer perceptions of cost and price.

    Extensive coverage on the science of Customer Value is complemented by lighter items from the authors' day to day experiences.

    Books:

    1. Think Big: Nine Ways to Make Millions from Your Ideas
    2. Competitive Intelligence: A Framework for Web-Based Analysis and Decision Making
    3. Common Sense Not Required: Idiots Designing Cars + Hybrid Vehicles: My Career with Chrysler
    4. The New Competitor Intelligence: The Complete Resource for Finding, Analyzing, and Using Information about Your Competitors
    5. Marketing to Seniors
    6. Shopping for Pleasure: Women in the Making of London's West End.
    7. Preparing The Marketing Plan (The Ama Marketing Toolbox)
    8. Changing Consumer: Markets and Meanings (Studies in Consumption and Markets)
    9. Consumer Behavior (Scott, Foresman Series in Marketing)
    10. Customer Value Management - The CVA 2000 Collection

    Books