Books

  1. Friendly Persuasion: Dynamic Telephone Sales Training and Techniques for the 21st Century

    Friendly Persuasion: Dynamic Telephone Sales Training and Techniques for the 21st Century

  2. Motivating Without Money-Cashless Ways to Stimulate Maximum Results, Raise Morale, and Reduce Turnover With Your Telephone Sales and Service Personnel

    Motivating Without Money-Cashless Ways to Stimulate Maximum Results, Raise Morale, and Reduce Turnover With Your Telephone Sales and Service Personnel

  3. How to Sell More in Less Time, With No Rejection, Using Common Sense: Telephone Techniques

    How to Sell More in Less Time, With No Rejection, Using Common Sense: Telephone Techniques

  4. Ring Up Phone Sales

    Ring Up Phone Sales

  5. How to Conduct Telephone Surveys (The Survey Kit, 4)

    How to Conduct Telephone Surveys (The Survey Kit, 4)

  6. YOU CAN SELL ANYTHING

    YOU CAN SELL ANYTHING

  7. Telemarketing: Applications and Opportunities (A Fifty-Minute Series Book)

    Telemarketing: Applications and Opportunities (A Fifty-Minute Series Book)

  8. Telemarketing Basics: A Practical Guide for Professional Results (Crisp Fifty-Minute Books (Paperback))

    Telemarketing Basics: A Practical Guide for Professional Results (Crisp Fifty-Minute Books (Paperback))

  9. Wireless Horizon

    Wireless Horizon

  10. It's Who You Know: The Magic of Networking in Person and on the Internet

    It's Who You Know: The Magic of Networking in Person and on the Internet

  11. China's Telecommunications Market: Entering a New Competitive Age (Advances in Chinese Economic Studies Series)

    China's Telecommunications Market: Entering a New Competitive Age (Advances in Chinese Economic Studies Series)

  12. Stephan Schiffman's Telemarketing

    Stephan Schiffman's Telemarketing

  13. Strategies for Success in the New Telecommunications Marketplace (Artech House Telecommunications Library)

    Strategies for Success in the New Telecommunications Marketplace (Artech House Telecommunications Library)

  14. I'll Get Back to You: 156 Ways to Get People to Return Your Calls and Other Helpful Sales Tips

    I'll Get Back to You: 156 Ways to Get People to Return Your Calls and Other Helpful Sales Tips

  15. Cases in Call Center Management: Great Ideas (Th)at Work (Ichor Business Series)

    Cases in Call Center Management: Great Ideas (Th)at Work (Ichor Business Series)

  16. Teleselling: A Self-Teaching Guide, 2nd Edition

    Teleselling: A Self-Teaching Guide, 2nd Edition

  17. Call Power: 21 Days to Conquering Call Reluctance

    Call Power: 21 Days to Conquering Call Reluctance

  18. 1-800-Courtesy: Connecting With a Winning Telephone Image

    1-800-Courtesy: Connecting With a Winning Telephone Image

  19. Interconnecting the Network of Networks

    Interconnecting the Network of Networks

  20. Phone Power: Increase Your Effectiveness Every Time You're on the Telephone

    Phone Power: Increase Your Effectiveness Every Time You're on the Telephone

  21. Careers for Talkative Types & Others With The Gift of Gab (Vgm Careers for You Series (Cloth))

    Careers for Talkative Types & Others With The Gift of Gab (Vgm Careers for You Series (Cloth))

  22. Marketing Communications: An Integrated Approach

    Marketing Communications: An Integrated Approach

  23. Managing Telework: Perspectives from Human Resource Management and Work Psychology

    Managing Telework: Perspectives from Human Resource Management and Work Psychology

  24. Small Business Websites That Work: Get Online to Grow Your Company

    Small Business Websites That Work: Get Online to Grow Your Company

  25. How to Stop Telemarketers, Junk Mail and Fix Your Credit (The Easy Way)

    How to Stop Telemarketers, Junk Mail and Fix Your Credit (The Easy Way)

Books:

  1. The 2003 Entertainment, Media & Advertising Market Research Handbook
  2. Market-Led Strategic Change: Transforming the Process of Going to Market (Cim Professional)
  3. Consumer Price Indices Manual: Theory and Practice
  4. Friendly Persuasion: Dynamic Telephone Sales Training and Techniques for the 21st Century
  5. Cyberstrategy
  6. Intelligent Selling: The Art & Science of Selling Online
  7. Unleashing The Idea Virus
  8. The Revenge of Brand X: How to Build A Big Time Brand - on the Web or Anywhere Else
  9. Getting Hits: The Definitive Guide to Promoting Your Web Site
  10. From Worksite Marketing to Website Marketing

Books