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Managing Your E-Mail: Thinking Outside the Inbox

Average customer rating:

Do not buy this book . . .
This book was not helpful at all
Become E-mail Suave
Increased Business Productivity
Highly Recommended!

Managing Your E-Mail: Thinking Outside the Inbox
Christina Cavanagh
Manufacturer: Wiley
ProductGroup: Book
Binding: Paperback

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ASIN: 0471457388

Book Description

Manage information overload to save time and money

E-mail is one of the most useful and efficient business applications ever developed. However, many people today dread the chore of sorting through an inbox crammed with messages that don't concern them and spam they don't want. In fact, research shows that North American office workers waste up to twenty hours every week sorting and managing their e-mail messages, causing more productivity loss than gain. Finally, there's a straightforward guide dedicated to helping workers and organizations tame the e-mail monster and take back their time.

Managing Your E-mail is a simple, accessible reference for workers and organizations that want to get the most out of this ubiquitous and sometimes overwhelming method of communication. With new strategies for dealing with e-mail inefficiencies and practical tips on getting and staying organized, it will free up hours of time each week for what's really important. It examines the categories and patterns of e-mail misuse and presents practical, research-based explanations, solutions, and quick tips on topics such as:

Best practices for responding to e-mail
When to choose more traditional communication methods over e-mail
How to structure an e-mail for high-impact
How to craft more readable and understandable messages
Legal pitfalls to avoid
Common e-mail myths
How to reduce e-mail volume in your organization

Download Description

Manage information overload to save time and money. E-mail is one of the most useful and efficient business applications ever developed. However, many people today dread the chore of sorting through an inbox crammed with messages that don' t concern them and spam they don' t want. In fact, research shows that North American office workers waste up to twenty hours every week sorting and managing their e-mail messages, causing more productivity loss than gain. Finally, there' s a straightforward guide dedicated to helping workers and organizations tame the e-mail monster and take back their time. Managing Your E-mail is a simple, accessible reference for workers and organizations that want to get the most out of this ubiquitous and sometimes overwhelming method of communication. With new strategies for dealing with e-mail inefficiencies and practical tips on getting and staying organized, it will free up hours of time each week for what' s really important. It examines the categories and patterns of e-mail misuse and presents practical, research-based explanations, solutions, and quick tips on topics such as: Best practices for responding to e-mailWhen to choose more traditional communication methods over e-mailHow to structure an e-mail for high-impactHow to craft more readable and understandable messagesLegal pitfalls to avoidCommon e-mail myths How to reduce e-mail volume in your organization

Customer Reviews:

Do not buy this book . . . .......2007-03-21

. . . unless you began using email yesterday. It is a classic example of unhelpful, non-writing. My heart sank when I turned the first page and noticed the font size - about 14 points, with 1.5 line spaces. This is a magazine article, inflated to book-length. On the plus side, you won't need a separate, large print edition. If you want the only useful suggestion in this book, here it is: send less email, and maybe you'll receive less. You'll only reach this pearl of wisdom after enduring over 100 pages of drivel, such as, "The sent folder contains copies of all the email messages you compose and send." Really? Eureka! My life is transformed! The author has managed to fill 185 pages with similar sentences, each of which should be punctuated with "DUH!" If anyone has a good strategy for controlling email - and I don't want to read long stories about hamsters, either - I'll be glad to buy their book.

This book was not helpful at all.......2006-12-31

After reviewing all the choices in this category, I purchased this book because the description promised solutions to e-mail overload. As a busy entrepreneur running a 10-person team from a home office, e-mail is a very big part of my workday. I was looking for solid strategies to help me use this tool more efficiently and effectively. Instead, I got an eye-glazing management analysis, pitifully short on solutions. Directed at managers and employees of large corporations, the book is all but useless for anyone else. The so-called solutions were just short of insulting. A few standout examples: "Don't send unnecessary e-mails"; "Don't read every e-mail you get"; "Pick up the phone instead of sending an e-mail." Ya think? Maybe there really is no solution, but after slogging through 189 b-o-r-i-n-g pages, it would have been nice to come away with ONE solid suggestion that could be implemented. I can't say I got even that.

Become E-mail Suave.......2006-05-09

In Managing Your E-Mail: Thinking Outside the Inbox, Cavanagh offers several suggestions to increase your e-mail suaveness. She begins by explaining the significance of the problem: mismanaged e-mail can cost millions in lost productivity. She also points out how e-mail can cause certain legal problems. She then answers these problems by suggesting solutions for e-mail policy development, inbox management, and better e-mail drafting.

This book is a good read for anyone who uses e-mail in the workplace, especially at large companies and institutions. Everyone will benefit from implementing her suggestions right away. This book is also a must for anyone who is in charge of e-mail policy development. As far as application, there are some really useful suggestions on how to improve your email drafting. You will be able to quickly write more professional e-mails, which will have more impact, and keep your reader's attention. After reading this book, one will also gain a better understanding of technical processes of e-mail.

Cavanagh disappointed me, however, with some of her suggestions about inbox management. She basically suggests deleting everything but the most important e-mail. I am, of course, somewhat over simplifying. But I can say that after implementing her suggestions of inbox management, I found myself out of the loop with some important information. Perhaps these suggestions need to implemented by the whole institution to be effective.

Increased Business Productivity.......2004-06-15

I enjoyed this book because it helped me increase my business productivity by redefining my e-mail habits.

Christina Cavanagh outlines the dangers of e-mail, including viruses and lawsuits. She also shows the productivity decreases caused by spam, e-mail ping-pong, and inappropriate use of e-mail as a communication medium.

More than that, she gives practical suggestions on how to increase your productivity using this essential business tool.

Highly Recommended!.......2004-03-02

This excellent short guide to the promise and peril of e-mail reveals some surprising and little-noted facts. Far from creating a paperless office, for example, e-mail has multiplied the paper businesses consume. Along with making communication more convenient, immediate and spontaneous, e-mail has raised false expectations and increased the probability of hard feelings and misunderstandings. If those were the only problems this book spotlights, it would be worthwhile to take it seriously. But author Christina A. Cavanagh additionally offers some frightening examples about the invisible cost of e-mail, measured in terms of employee time and legal risk. The book has a tendency to repetitiveness and prolixity, and many of the recommendations for managing e-mail are familiar. However, We particularly recommends her strong examples, which may convince managers to implement the best practices they may already understand but often ignore.

Managing e-mail overload.(Managing Your E-mail: Thinking Outside the Inbox)(Book Review): An article from: Information Management Journal

Average customer rating:

Managing e-mail overload.(Managing Your E-mail: Thinking Outside the Inbox)(Book Review): An article from: Information Management Journal
Diane Carlisle
Manufacturer: Association of Records Managers & Administrators (ARMA)
ProductGroup: Book
Binding: Digital

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Book Description

This digital document is an article from Information Management Journal, published by Association of Records Managers & Administrators (ARMA) on March 1, 2004. The length of the article is 810 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Managing e-mail overload.(Managing Your E-mail: Thinking Outside the Inbox)(Book Review)
Author: Diane Carlisle
Publication: Information Management Journal (Refereed)
Date: March 1, 2004
Publisher: Association of Records Managers & Administrators (ARMA)
Volume: 38 Issue: 2 Page: 70(2)

Article Type: Book Review

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