Books
- The Modern Rules of Order: A Guide for Conducting Business Meetings (1610017)

- Say What You Mean, Get What You Want (Wiley Business Basics)

- Call Center Agent Motivation and Compensation: The Best of Call Center Management Review , Second Edition

- How to Communicate Effectively and Handle Difficult People

- 2-4-6-8 How Do You Communicate?: How to Make Your Point in Just a Minute

- New Era of Benefits Communication, 2nd Edition

- Does Anal Retentive Have a Hyphen?

- Professional Resumes for Accounting, Tax, Finance and Law: A Special Gallery of Quality Resumes by Professional Resume Writers

- Metaphor and Gender in Business Media Discourse: A Critical Cognitive Study

- Tricky Business Letters: Persuasive Tactics on Paper (Smarter Solutions)

- Management Communication Reading -PR

- Technical Writing for Careers: Retail/Wholesale Sales

- High-technology Competitiveness: Trends In U.s. And Foreign Performance

- Effective Presentation: How To Create & Deliver A Winning Presentation

- Best Practice Elementary

- Crisis Communication Planning Strategies : A Crisis Communication Management Workbook

- The Bare-Bones Guide to Better Business Writing: A Quick and Easy-To-Use Reference to Clear, Effective Communication (Bare-Bones Series)

- Escriba ESA Carta! / Write That Letter!

- Contemporary Business Communication

- Lifeskills For Basic Workplace Communication Skills Mastery Workbook

- Rice-paper Ceiling: Breaking Through Japanese Corporate Culture

- Getting Ahead Learner's cassette : A Communication Skills Course for Business English (Cambridge Professional English)

- English for Business Communication Audio cassettes (2)

- Ilt Coaching

- Surviving 60 Minutes and the Other News Magazine Shows

Books:
- Speaking for Success, 5th Edition
- In Brief: A Handbook for Writers
- The Quotable Executive: Words of Wisdom from Warren Buffett, Jack Welch, Shelly Lazarus, Bill Gates, Lou Gerstner, and More
- Personal Networking: How to Make Your Connections Count
- The Complete Customer Service Model Letter and Memo Book
- The McGraw-Hill One-Day Workshop: Communication Skills
- Creating Communication: Exploring and Expanding Your Fundamental Communications Skills
- Beginnings and Endings
- Communication 2000: Communicating With Your Team
- The Modern Rules of Order: A Guide for Conducting Business Meetings (1610017)
Books