Books
- Business Data Communication WSS (World Student Series)

- Communicating at Work

- Mastering Meetings: Discovering the Hidden Potential of Effective Business Meetings

- Effective Communication (Developing Management Skills)

- Business Japanese (Teach Yourself S.)

- Dealing with Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions

- The Secrets of Successful Business Letters

- Business Welsh: A User's Manual

- Dog and Pony Shows: How to Make Winning Presentations When the Stakes Are High

- Presentation Skills Training: 30 High-Involvement Training Designs

- German for Business

- The McGraw-Hill 36-Hour Negotiating Course

- Public Speaking for College and Career

- Communication Problem Solving: The Language of Effective Management

- Effective Presentations for Health Care Professionals

- IM ACTIVITY PACK: Managing Information : Communication and decision-making (IM Activity Pack S.)

- McGraw-Hill Guide to Graphic Presentations

- Dog & Pony Shows: How to Make Winning Presentations When the Stakes Are High

- The Primacy Effect: The Ultimate Guide to Effective Personal Communications

- Groups in Context

- GC/Works/11 (2000): General Services

- Perfect E-Mail (Perfect S.)

- Writing Reports to Get Results: Quick, Effective Results Using the Pyramid Method

- The Business Speaker's Almanac

- The Executive's Guide to Winning Presentations

Books:
- How to Run Better Business Meetings: A Reference Guide for Managers
- The Right Way to Conduct Meetings, Conferences and Discussions
- Aldus Persuasion Pc/Windows: Self-Teaching Guide (Wiley Self-Teaching Guide)
- The Process of Presentational Speaking (2nd Edition)
- Business Data Communication WSS (World Student Series)
- Creating Desktop Presentations That Work
- Mastering Meetings (The Total Management Program for the 1990s)
- Tricks for Trainers II: 57 More Tricks and Teasers Guaranteed to Add Magic to Your Presentations
- Discursive Strategies in Multicultural Business Meetings (Linguistic Insights. Studies in Language and Communication)
- Q & A: World of Work: Presentations (Questions and Answers: World of Work)
Books