Books

The First 90 Days: Critical Success Strategies for New Leaders at All Levels

Average customer rating:

Practical and Actionable. It is an excellent book on the subject of management transitions.
*****First 90 Days
A Must Read
Some great tips, but often not well developed or organized
Very Useful - But where's the resources?

The First 90 Days: Critical Success Strategies for New Leaders at All Levels
Michael Watkins
Manufacturer: Harvard Business School Press
ProductGroup: Book
Binding: Hardcover

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ASIN: 1591391105

Book Description

Whether challenged with taking on a startup, turning a business around, or inheriting a high-performing unit, a new leader's success or failure is determined within the first 90 days on the job.

In this hands-on guide, Michael Watkins, a noted expert on leadership transitions, offers proven strategies for moving successfully into a new role at any point in one's career. The First 90 Days provides a framework for transition acceleration that will help leaders diagnose their situations, craft winning transition strategies, and take charge quickly.

Practical examples illustrate how to learn about new organizations, build teams, create coalitions, secure early wins, and lay the foundation for longer-term success. In addition, Watkins provides strategies for avoiding the most common pitfalls new leaders encounter, and shows how individuals can protect themselves-emotionally as well as professionally-during what is often an intense and vulnerable period.

Concise and actionable, this is the survival guide no new leader should be without.

"Few companies develop a systematic 'on-boarding' process for their new leaders, even though this is a critical function with major organizational implications. Michael Watkins's The First 90 Days provides a powerful framework and strategies that will enable new leaders to take charge quickly. It is an invaluable tool for that most vulnerable time-the transition."

-Goli Darabi, Senior Vice President, Corporate Leadership & Succession Management, Fidelity Investments

"Every job-private- or public-sector, civilian or military-has its breakeven point, and everyone can accelerate their learning. Read this book at least twice: once before your next transition-before getting caught up in the whirl and blur of new faces, names, acronyms, and issues; then read it again after you've settled in, and consider how to accelerate transitions for your next new boss and for those who come to work for you."

-Colonel Eli Alford, U.S. Army

"Watkins provides an excellent road map, telling us what all new leaders need to know and do to accelerate their learning and success in a new role. The First 90 Days should be incorporated into every company's leadership development strategy, so that anyone making a transition in an organization can get up to speed quicker and smarter."

-Suzanne M. Danielle, Director of Global Leadership Development, Aventis

"Michael Watkins has nailed a huge corporate problem and provided the solution in one fell swoop. The pressure on new leaders to hit the ground running has never been greater, and the likelihood and cost of failure is escalating. Watkins's timing with The First 90 Days is impeccable."

-Gordon Curtis, Principal, Curtis Consulting

"The First 90 Days is a must-read for entrepreneurs. Anyone who's been the CEO of a start-up or early-stage company knows that you go through many 90-day leadership transitions in the course of a company's formative years. In this groundbreaking book, Michael Watkins provides crucial insights, as well as a toolkit of techniques, to enable you to accelerate through these transitions successfully."

-Mike Kinkead, President and CEO, timeBLASTER Corporation, serial entrepreneur, and Cofounder and Trustee, Massachusetts Software Council

Customer Reviews:

Practical and Actionable. It is an excellent book on the subject of management transitions........2007-06-22

As a human resources professional, I have seen a great deal of management transition. Many succeed but some do not. Unfortunately for our people and our organizations those that do not leave a stream of damage in their wake.

Recently I wrote a review about Scott Eblin's, "The Next Level" and I called it a real disappointment. This book is not and it is a far more actionable and practical approach to managing transitions.

One of the reasons this book is so practical is that each section not only provides you with clear direction but each section also ends with an action checklist. This make creating a 90-day transition plan doable and improves your prospects for success.

Lastly, the steps from this book create a framework that a company can use to create a "transition strategy" for all its new and upwardly moving managers. This alone will enable a firm to increase their odds that a new hire or promotion will be in the "win" column.

*****First 90 Days.......2007-06-10

I only ordered this for a superior and he is VERY VERY happy with the book...he asked for it by name so we ordered three copies! Thank you for the great service you provide.

A Must Read.......2007-05-30

Great book for all business leaders who are advancing to a new role or coming from the outside into an organization. Simple, easy to read with pertinent lessons for a successful transition.

Some great tips, but often not well developed or organized.......2007-05-28

We bought this book along with the "New Leader's 100-Day Action Plan" and read them side by side.

Pro:
-"STaRS" concept is excellent. Start-ups, Turnarounds, Realignments and Sustaining success are all different scenarios that you might be thrown into, and the environment you join directly affects what you need to do.
-Checklists are helpful, when available, to boil thoughts down to the most essential elements
-There are many good tips interspersed throughout the book that are good reminders of the basics you need to adhere to in order to be successful
-Breaks the "sink or swim mindset" often associated with starting a new position

Con:
-Does not really address the time opportunity BEFORE you start a job and in my experience is a major lost opportunity that I've been able to surprise and delight. Set up pre-meetings, arranging for email/phone and a place to sit, etc. as a chance to listen and learn without the pressure to perform. Any items that can/should be done ahead of time appear to me as afterthoughts, underdeveloped, and often out of sequence in this text.
-Would not serve as a handy reference... better chapter summaries and a stronger introduction with time lines and meaty chapter outline would have been helpful both now and in the future
-I think that many good concepts like "STaRS" were underdeveloped or under leveraged... I sense more detail that was perhaps omitted
-To me, many of the illustrations were filler and did not offer additional information
-Sometimes poor or awkward word choice or idea sequence (e.g. rather than "Promote Yourself" why not just call it "Prepare Yourself" as this is what you are really saying, so why not just say it that way?)
-Real life examples were unnecessarily detailed, consuming time and space that I think could be better used by the author as he's clearly brilliant and has some great observations
-I think that the scope is too narrow, picks up after you've started the job (day 1) and neglects the opportunity (and chaos) beforehand of the interview, moving, doing "pre-work" to get your basics at work set-up

Bottom line: While there were some interesting moments, I was disappointed. The book does offer several cautionary tales of CEOs who crashed and burned, and if nothing else serves as both warning and motivation to be smarter about your transition.

Very Useful - But where's the resources?.......2007-05-26

This is a very good book and I would recommend it to anyone taking on a new role. I found it to be clear and has some very useful advice about dealing with your new boss and reports, and what kind of mind-set to adopt. very useful. I gave it only 4 stars however because at the end of the book he touts all the great resources you will find at [...] that you can use and share to get everyone on the same page. Well, there are no resources there that I could find (except to purchase more of his books). I was very disappointed, enough to feel it takes away from the book.

Average customer rating:

Essentials of Firefighting
this is a very good book.
Great Read
Great!!
Firefighter Review

Essentials of Fire Fighting
Ifsta Committee
Manufacturer: Fire Protection Publication
ProductGroup: Book
Binding: Paperback

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Firefighter's Handbook:Essentials of Firefighting and Emergency Response, 2e

ASIN: 0879391499

Customer Reviews:

Essentials of Firefighting.......2007-03-08

This manual helps not only the new recruit, but the veteren firefighter to enhance their basic training or to review techniques on tasks & operations.

this is a very good book........2005-08-12

i've taught the fire academy using the textbook. it is a very good book for beginning firefighters as well as those who been firefighters for a while.

jim davis

Great Read.......2003-03-01

I recently joined a volunteer fire department and this book
truly helped me through the six months probationary period.

Great!!.......2002-12-02

This is a must have for anyone who aspires to being a firefighter. Vivid descriptions, Helpful tips, How-to Skill Sheets, and Clear illustrations help the student master otherwise difficult material. I'm currently going through firefighting class and would not be able to live without this book.

Firefighter Review.......2002-04-22

The book is excellent in its layout. Is easy to follow and is a very imformative piece of necessary literature for any firefighter taking firefighter 1. Is very informative on NFPA regulations and guidelines. I was impressed with the detail that was given in the book, our instructor was impressed with this book as well.

What Color Is Your Parachute? 2007: A Practical Manual for Job-Hunters and Career-Changers (What Color Is Your Parachute)

Average customer rating:

What Color Is Your Parachute? 2007
What Color Is Your Parachute? 2007: A Practical Manual for Job-Hunters and Career-Changers (What Color Is Your Parachute)
Great help for job hunting
Perfect for Job Hunter and Career Changers
You shouldn't do without.

What Color Is Your Parachute? 2007: A Practical Manual for Job-Hunters and Career-Changers (What Color Is Your Parachute)
Richard Nelson Bolles
Manufacturer: Ten Speed Press
ProductGroup: Book
Binding: Paperback

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I Don't Know What I Want, But I Know It's Not This: A Step-by-Step Guide to Finding Gratifying Work

ASIN: 1580087949

Book Description

In the last five years, the United States has lost 2.6 million jobs — the most in any five-year period since the Great Depression. In the 2006 edition of his legendary job-hunting book, WHAT COLOR IS YOUR PARACHUTE? Richard Nelson Bolles offers hope and presents an inspiring and detailed plan for finding your place in this uncertain job market. WHAT COLOR IS YOUR PARACHUTE? has been the best-selling job-hunting book in the world for more three decades, in good times and bad, and it continues to be a fixture on best-seller lists, from Amazon.com to Business Week. It has well over eight million copies in print and has been translated into 12 languages around the world. With an extended preface that addresses job loss, vacancies, and outsourcing and updated references on how to use the Internet in your job-hunt throughout, the 2006 PARACHUTE addresses the top concerns of today 's job-hunters. In the words of Fortune magazine: "Parachute remains the gold standard of! career guides."

Customer Reviews:

What Color Is Your Parachute? 2007.......2007-06-01

Great book for anyone looking to make a change or to brush up on their skill set for job negotiating.

What Color Is Your Parachute? 2007: A Practical Manual for Job-Hunters and Career-Changers (What Color Is Your Parachute) .......2007-05-30

Book was in great condition. Delivery was quick.

Great help for job hunting.......2007-05-15

The book is full of fascinating information about how to go about job hunting. Then comes the harder part when it asks you to work through a series of exercises to determine what work you are suited for and what fits you and your interests. The exercises seem tedious, but are remarkably insightful in helping you to find what it is that you want to be when you grow up! Excellent book for job hunters, job changers, and career jumpers!

Perfect for Job Hunter and Career Changers.......2007-04-27

I read this book and now, as a career coach, recommend it to job hunters and clients considering a career change. I have delivered several presentations based on its content. Every one has been very well received.

The book starts off explaining the differences between job hunter and hiring manager strategies. Job hunters scan the want ads, post resumes online, and mail resumes to potential employers. Hiring managers instead look for transferable employees already within their organizations and for candidates recommended by a collegues, friends, or family members. They resort to resumes for candidates they've never met as a last resort.

In light of this dilemma, Bolles discusses issues pertinent job hunters(very effectively I might add) assisting them in dealing with the problem they face in landing the job. Really valuable information.

The most valuable section, and the one I use frequently with clients considering a job changes, is "Part III Resuming the Search to Find Your Dream." This section contains a systematic approach to discovering your transferable skills and desired job attributes. It walks the reader through exercises for discovering their employable skills and job preferences and helps match those discoveries to a job or career. This section could be considered an alternative to a career skills assessment for the person who is willing to do the in depth analysis.

Interestingly enough, the final chapter of the book entitled "How to Find Your Mission in Life," places the search of the dream job in a spiritual context. It puts a very appropriate closing to the "Find Your Dream" section.

Bolles has done job hunters and career changes a great service.

You shouldn't do without........2007-04-16

If you are anything like me and are looking where to go next in your career, than this is the book for you.

It has tons of places to look for anything from how to get personality tests for free online, to helpfull tips and exercises to help you figure out what kind of job would suit you best.

Before I read this book I read 15 other "Job Hunt" books. But, this book didn't just tell me how to write a resume, or dress for a job interview; this book helped me decide what direction I wanted to go in my life. A huge difference!

I got the book from the library first, and then realized I had to own a copy to get the most from it that I could.

Average customer rating:

Life-Changing and Revolutionary!
It's not a competition, and they are not the enemy ...
Meets Expectations
Excellent: Clear & Practical
One of the best books on negotiation

Getting Past No
William Ury
Manufacturer: Bantam
ProductGroup: Book
Binding: Paperback

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ASIN: 0553371312
Release Date: 1993-01-01

Book Description

We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:

• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!

Customer Reviews:

Life-Changing and Revolutionary!.......2007-03-14

As the author points out, most interactions we have in life end up being negotiations. We cannot provide everything for ourselves, so we have to work with others who may not have the same motivations and goals as we do. This book was an excellent resource when I was struggling with a particular person on one of my projects. It helped me understand that this person had his/her own understanding of the situation, different from mine, and wasn't just trying to be difficult. I believe I will return to this book again and again for guidance. I liked the fact that it wasn't about tricking the other person into doing what you want, but rather about finding a mutually beneficial solution.

I often thought if everyone read this book, negotiations would go a lot smoother.

It's not a competition, and they are not the enemy ..........2006-12-25

A seminal work in the practice of negotiating. Just because you want one result does not mean the party you are negotiating with wants the opposite result. Often there are commonalities or unrelated goals. By seeing what your "negotiation partner" wants, and especially why, a win/win solution becomes possible. Good stuff!

Meets Expectations.......2006-11-14

If you were expecting the same breakthrough content that informed "Getting to Yes," you won't be happy with this book, it's true.

However, there are clear roadmaps here for handing difficult or obstructionistic people. The book outlines simple, practical steps for breaking down resistence, such as:

1) Go to the balcony
2) Step to their side
3) Reframe
4) Build them a golden bridge
5) Use power to educate

In my experience, the most valuable of these are going to the balcony and reframing. Sometimes, if a person hits you as difficult or unfair, it is hard to see the issues from their perspective unless you take the boradest possible view. And we can never think as clearly as when our emotions are engaged.

It's a good book - not as great as "Getting to Yes," but very, very good.

Excellent: Clear & Practical.......2006-05-20

GETTING PAST NO by William Ury is well written and will become a classic must-read if it is not already. The book is brief, easy-to-read yet is strinkingly powerful and useful. The primary benefit from reading this book is how pratical it is. You can use the tools, tactics, and concepts in this book in professional life, business or even to negotiate with friends. In summary, if you want to improve your ability to negotiate, you would be doing yourself a very big favor by acquiring a copy of this book.

HIGHLIGHTS:
The aim of a negotiation is to reach a mutually beneficial outcome for the parties involved. To accomplish that end, you must identify your interests and your prize (desireable outcome). Further, you must also accurately identify your "opponent's" interests as well. What concerns might the other party have? Needs? A person's needs can be tangible as well as intangible such as the need to safe-face or be respected.

The strategy to negotiate effectively to reach a mutually beneficial outcome include (1) an objective and honest analysis of the negotiation and the process; (2) understanding the other party or parties by seeing the situation from their perspective; (3) reframing the negotiation to focus on satisfying interests and not on "positional statements;" (4) make it difficult for the other side to say no by building a "golden bridge" by acknowledging, involving, and respecting the other side; (5) bringing the other side to their senses by educating them on the consequences from not reaching a mutually satisfying agreement.

CLOSING
--
In closing, the organization of the book and the clarity in which the concepts are explained really add to the value of the book and makes it easier for readers to apply the material. A useful tool is the BATNA, which is your Best Alternative To a Negotiated Agreement; this is your measuring tool for the agreement you reach. It is also important to identify as well as develop one's BATNA when necessary to determine whether or not one should even negotiate. The author explains negotiations superbly, and virtually every aspect is covered from tactics (obstructive, offensive, depective) to pratical steps to draw the other side in to the negotiation process. I quite confidently recommend this book.

I hope the above was useful,
Clovis

One of the best books on negotiation.......2005-07-20

"Getting Past No" further elaborates on the ideas based on Ury's first book "Getting to Yes." I read it front to back, probably 4-5 times now and I take something new from it everytime. The best thing about this book is that it bridges the gap between negotiation models and conflict resolution books--something that I've seen very little of on the bookshelf. The techniques that Ury offers are not industry specific and can be applied to both business, professional, or interpersonal relationships. He also writes it in a very easy to understand format, with each chapter being a new step in the process. Ury is right on when he says that overcoming difficult people are one of the biggest obstacles in a negotiation and his approach is the benchmark that I have been using in my own teachings and in my own book.

Your First Year in Network Marketing: Overcome Your Fears, Experience Success, and Achieve Your Dreams!

Average customer rating:

Must Have for the New Network Marketer
A Collector's Item
Good reference book
Great overview!
Your First Year in Network Marketing: Overcome Your Fears, Experience Success, and Achieve Your Dreams!

Your First Year in Network Marketing: Overcome Your Fears, Experience Success, and Achieve Your Dreams!
Mark Yarnell , and Rene Reid Yarnell
Manufacturer: Three Rivers Press
ProductGroup: Book
Binding: Paperback

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Dare to Dream and Work to Win

ASIN: 0761512195
Release Date: 1998-01-07

Amazon.com

To listen to its proponents, network (or multilevel) marketing is the greatest thing since sliced bread: top performers earn $1 million a month, reside in alluring places like Aspen and Kauai, and still find quality time to happily raise children and lovingly cement spousal relationships. Contending that those who fail to make it that far are ill prepared for the initial challenges they face, Mark Yarnell and Rene Reid Yarnell--married network marketers who are among the industry's leaders, as well as members of a University of Illinois faculty that teaches the only college-certified course on the subject in the U.S.--have written Your First Year in Network Marketing: Overcome Your Fears, Experience Success, and Achieve Your Dreams! to convey both advice and inspiration to newcomers. Peppered with personal anecdotes that bring their recommendations to life, the two offer logical strategies for overcoming rookie obstacles and kick starting a career. Individual chapters explore issues such as battling rejection, avoiding depression, handling prospects, supervising recruits, and managing time. Each concludes with a comprehensive summary, but save it for later reference and don't skip the preceding narrative, or you risk missing the book's considerable motivational component. --Howard Rothman

Book Description

How to Keep the Dream Alive!
Network marketing is one of the fastest-growing career opportunities in the United States. Millions of people just like you have abandoned dead-end jobs for the chance to achieve the dream of growing their own businesses. What many of them find, however, is that the first year in network marketing is often the most challenging—and, for some, the most discouraging.
Here, Mark Yarnell and Rene Reid Yarnell, two of the industry's most respected and successful professionals, offer you strategies on how to overcome those first-year obstacles and position yourself for lifelong success. The Yarnells provide you with a wealth of savvy advice on everything you need to know to succeed in network marketing, such as proven systems for recruiting, training, growing and supporting your downline, and much more.
In an easy, step-by-step approach, you will learn how to:
·Deal with rejection
·Recruit and train
·Avoid overmanaging your downline
·Remain focused
·Stay enthusiastic
·Avoid unrealistic expectations
·Conduct those in-home meetings
·Ease out of another profession
You owe it to yourself to read this inspiring book!
"This will be the Bible of Network Marketing."
— Doug Wead, former special assistant to the president, the Bush Administration

Customer Reviews:

Must Have for the New Network Marketer.......2007-06-20

This book was a great resource for understanding the network marketing business. It helped to build my faith and become more confident in what I was doing. Great, easy to read and relate to information with real-life examples from some of the best in the business. If you're even thinking about getting into the industry I would read this book to see if network marketing is something you can committ to.

A Collector's Item.......2007-06-14

Mark is a great guy. I talked briefly with him years ago. He was helpful, funny and to the point. He's a bulldog of a recruiter.
There's a lot of wisdom in "Your First Year.........." you should read it.
But you'll need more than a book by an industry icon to get going Your First Year..., you'll need a mentor, a team and a "proven" system. You can't do it alone, no kidding, I've wasted years trying. Skype me: mrkimb I'll give you a free ebook that will save you years of failure and frustration. Don't worry I won't try to recruit you away from your company. Promise.

Good reference book.......2007-06-13

Didn't finish reading this book, but having been in NWM for ten years, it is a book for the home library. Good book to give newbies into the industry.

Great overview!.......2007-06-11

I highly recommend this book to anyone getting started in network marketing. It gives a great overview of how to start your business. It also gives you a plan to follow to achieve success. As someone who didn't know anything about network marketing really, it offers a wealth of important information. It also gives you a plan to follow to achieve success. I found the benchmarks for action steps helpful in setting my own goals, for example, the authors state that any less than 5-10 prospect contacts per day (part time) is not doing what it takes to succeed in this business. It may seem simple, but I found it really helpful. I wish I would have read it before I got started, but better late than never! I will definitely recommend it to everyone I sponsor!

Your First Year in Network Marketing: Overcome Your Fears, Experience Success, and Achieve Your Dreams!.......2007-06-08

This information is old, worn out, proven failure methodologies. Anyone who works according to this info will fail. Guaranteed. I recommend against this garbage. It's old school. I recommend getting information that works in 2007.

IT Manager's Handbook, Second Edition: Getting your new job done

Average customer rating:

Great Book

IT Manager's Handbook, Second Edition: Getting your new job done
Bill Holtsnider , and Brian D. Jaffe
Manufacturer: Morgan Kaufmann
ProductGroup: Book
Binding: Paperback

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The IT Manager's Survival Guide
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The New CIO Leader: Setting the Agenda and Delivering Results

ASIN: 012370488X

Book Description

Many technical professionals are tossed into their new position of managing an IT department without enough training or experience let alone a clear idea of what is expected of them. Other technicians are trying to decide if they should join the ranks of management, and want the real facts about managing and managing other technical pros before they decide.

To compound the issue, most companies have become highly dependent on their IT departments for their day-to-day business operations often including revenue generation so the tasks are critical and the learning curve is steep.

The IT Managers Handbook, 2nd edition provides essential information needed to manage the new responsibilities thrust on you (or the ones you would like to have): vital tasks such as creating budgets, evaluating technologies, administering compliance, and managing staff.

A completely updated and expanded second edition that provides practical, easily accessible management advice written specifically for new IT managers:
· Brings you up to speed on those business practices most critical to effective IT operations: recruiting, budgeting, resource planning, managing personnel, and working with vendors.
· Includes expanded coverage on such critical IT management topics as security, disaster recovery, storage, government/regulatory compliance, and project management.
· Organizes information modularly so you can delve directly into only the topics that you need.
· Provides a unique management perspective on those specific technical issues with the most significant business ramifications.
· Includes new material on key technology topics such as open source, wireless, handhelds, outsourcing, offshoring, and operations, as well as updated coverage of e-commerce, remote access, intranets, and LAN/WAN management.

Customer Reviews:

Great Book.......2007-05-09

Really excellent reference book. Im starting as an IT Manager and this book is my head reference.

Emily Post's The Etiquette Advantage in Business: Personal Skills for Professional Success, Second Edition

Average customer rating:

The Etiquette Advantage in Business
Great reference tool
Book everyone should read
Just what I thought it would offer for today's Professional
A new resource for all new graduates

Emily Post's The Etiquette Advantage in Business: Personal Skills for Professional Success, Second Edition
Peggy Post , and Peter Post
Manufacturer: Collins
ProductGroup: Book
Binding: Hardcover

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Emily Post's Etiquette, 17th Edition (Thumb Indexed)
Business Class: Etiquette Essentials for Success at Work
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ASIN: 0060760028
Release Date: 2005-05-03

Book Description

As today's workplace becomes increasingly more competitive, knowing how to behave can make the difference between getting ahead and getting left behind. In The Etiquette Advantage in Business, 2nd Edition, etiquette authorities Peggy Post and Peter Post provide you with the all-important tools for building solid, productive relationships with your business associates -- relationships that will help propel you and your company straight to the top.

In this completely revised and updated edition, which includes three new chapters on ethics, table manners, and electronic communication, the Posts show you how to handle both everyday and unusual situations that are essential to professional and personal success -- from resolving business conflicts with ease and grace to getting along with your boss and coworkers; from making long-lasting contacts to winning clients and closing deals. They also offer up-to-date guidance on pressing issues such as harassment in the workplace, worker privacy, e-mail dos and don'ts, and knowing how and when to shoulder blame.

Written for business workers of all types and backgrounds, The Etiquette Advantage in Business remains the definitive resource for timeless advice on business entertaining, written communication, dressing appropriately for any business occasion, conventions and trade shows, job searches and interviews, gift-giving, and overseas travel.

No matter the situation in which you find yourself, the Posts will give you the confidence to meet the challenges of the work world with confidence and poise -- because today, more than ever, good manners mean good business.

Customer Reviews:

The Etiquette Advantage in Business.......2007-02-19

This book is a must read for anyone graduating from school and headed into business. It gives outstanding advice on everything from cell phone etiquette, e-mail etiquette, cubicle farm etiquette, table manners, the interview process, thank you's, etc. It's a good read, and an outstanding reference book to have in one's library.

Great reference tool.......2007-01-04

Ever have that 1 question on 'how to' conduct yourself in a business situation? This book has the answers and the guidance on 'what to do.' Even the most experienced professional comes across a business situation question ... it's nice to have the answer before the situation occurs!

Book everyone should read.......2006-06-27

This is wonderful book explaining what etiquette is really about. One will learn everything -- from how to dress, table manners, office setup, how to print business cards to how to prepare resume. I would recommend to everyone to read it regardless if they are working or not. While I do not agree with some of the rules regarding "who pays for lunch" - I would say that this is a book everyone should read and understand because it will improve their interactions with others.

Just what I thought it would offer for today's Professional.......2006-03-25

Covered all of the bases in today's professional enviornment

A new resource for all new graduates.......2005-10-14

The Etiquette Advantage in Business is just the thing for the newly hired recent graduate who wants to be sure he or she is doing the right and considerate thing. It is a great "review" for older employees who want to check whether their skills are current. Excellent material, clearly written. A pleasure to read!

Developing Talents: Careers for Individuals with Asperger Syndrome and High-Functioning Autism

Average customer rating:

Limited information
Autism Education
A must read for teens, adults and parents!
As a parent of an Asperger teen, this book was confirming and enlightening
Ways to use special interests for people with ASD/AS!

Developing Talents: Careers for Individuals with Asperger Syndrome and High-Functioning Autism
Temple Grandin , and Kate Duffy
Manufacturer: Autism Asperger Publishing Company
ProductGroup: Book
Binding: Paperback

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Accessories:

philosophy hope in a jar daily moisturizer
Health o Meter HDC100-01 "Grow with Me" Teddy Bear Scale for Babies and Toddlers

ASIN: 1931282560

Book Description

This career planning guide is written specifically for high-functioning adolescents and young adults on the autism spectrum, their families, teachers, and counselors. The two authors weave together a unique blend of information and advice based on personal experiences. Temple Grandin draws from her own experience with autism spectrum disorders and her professional career, and Kate Duffy uses her expertise on employment issues and the mother of two teenagers with autistic-like behaviors. The result is an extremely useful and practical book that introduces step-by-step processes for the job search with a major section on the impact ASD has in the workplace, including managing sensory problems, how to nurture and turn talents and special interests into paid work, jobs that are particularly suited to individuals on the spectrum, and much more. First-hand accounts of job experiences and advice from individuals representing a broad range of careers particularly suited for high-functioning individuals on the autism spectrum round off this exciting new resource.

Customer Reviews:

Limited information.......2007-05-23

By my having AS, along with ADHD, I was looking for a book that would give me some insight on the type of careers that people with AS may gravitate towards and how those with AS cope and succeed in an NT work environment.

For careers, not much insight as the gist was to try and make a career out of your special interest, which can vary among aspies. This is not necessarily a bad thing as it means that the career options are many for those of us with AS.

My second objective of learning how aspies can function effectively in the workplace was more disappointing. Most of the advice was things you could find in traditional career books. Not much on how to interview well, given our social challenges, or how to promote accomplishments because of the tendency to want to work alone. These are just two examples.

The book does a fair job of explaining AS and how it could present challenges in the workplace, but all in all, nothing insightful that can be used to find or succeed in a career.

Autism Education.......2006-11-04

Most of this book offers parents assistance in educational needs of their lower functioning autisitc children. However, the list of possible job types is limited to manual laborer jobs. After having worked (and lived) with children in the autistic spectrum, I believe they are capable of much more than this book offers them. I would liketo see the authors add a list of secondary schools that offer admissins to children on the autistic spectrum along with assistance in the application process.

A must read for teens, adults and parents!.......2006-08-10

Dr. Grandin has taken her knowledge, expertise and sensitivity one step further in Developing Talents: Careers for Individuals with Asperger Syndrome and High Functioning Autism. She offers many ideas for those affected by or those working with these individuals. This area is filled with people of talent who are underemployed. An example of one of the suggestions offered - an individual who is interested in cartoons and spends their days drawing - all day - being encouraged to go to a museum of cartooning, learning about different kinds of cartoons, the history of cartoons which expands their interest - meeting others with the same interest. It is not enough to have a talent or the intellectual ability to understand complex things. Without work, Dr. Grandin explains, her life would not have had order, content or meaning. She covers many different kinds of jobs that people on the autism spectrum can accommodate to and ones that would be more difficult for them. The book is well thought out and because Dr. Grandin is herself on the spectrum and spends so much of her time speaking to others at her many presentations she has analyzed a great deal of what works and what does not. This book is an absolute must read! I run a large group for parents, professionals and individuals and it is one of my first recommendations. This book gives concrete suggestions and hope.

As a parent of an Asperger teen, this book was confirming and enlightening.......2006-02-23

As a parent of a teenager with Aspergers, alot of Ms. Gradin's recommendations confirmed what I already thought: sell the skills not the personality, go into areas where your interests/fixations lie and consider working as a consultant in your area of expertise. Finding recommendations I already thought of didn't make me feel like those parts of the book were a waste. On the contrary, it is nice to have affirmation from an outside source, particularly one intimately knowledgable of autism.

Other recommendations she makes were new to me. I had not thought of them, but they make alot of sense. She encourages people to go out and interview people in their field of choice to learn what they can about the industry. For neurotypical people, this would be akin to networking. For autistics, it is couched in a manner far easier for them to manage. People on the autism spectrum are probably not going to be good at social networking. But they would be very good at the interviews she recommends. She takes classic job networking and reworks it into research. I know my son LOVES researching more information on his interests, but digs in his heels at the thought of socializing.

Ms. Gradin also discusses the different styles of learning/thinking and which jobs are good for those type of people. My son happens to have amazing visual spatial abilities and is currently taking CAD in high school where he is getting straight A's. He now wants to become an architect which is exactly one of the fields Ms. Gradin reommends for visual spatial people on the spectrum.

Other beneficial feature of the book are the list of sources for information, examples of people in a wide selection of fields and Temple Gradin's personal observances.

I'm greatful to Ms. Gradin for writing books on autism. As hard as I try to understand my son, the fact that my brain is wired differently then his means I will always approach him with a bias, unintentional or otherwise. Her books clarify and explain things I could ponder for years and still not quite grasp.

I would also highly recommend her Animals In Translation book.

Ways to use special interests for people with ASD/AS!.......2004-05-01

I have read all three of Temple Grandin's books. Each offers a different look at what it is like to experience Autism Spectrum Disorders (ASD). In "Developing Talents" Grandin provides the readers with insight into how parents and educators can assist people with High Functioning Autism/Asperger Syndrome (HFA/AS)achieve success.

Presented in an easy to read format,this book focuses on using one's strengths, natural talents, and special interests to gain
employment and lead successful lives. This book offers helpful strategies to promote such things as addressing sensory needs in the workplace as well as creating a portfolio to showcase one's talents.

Book Description

You will experience psychological impasse many times in your life. During these times, you have the sensation that you’re stuck or paralyzed. You’re convinced that something must change, whether in your work or personal life. Though this feeling is normal, you need to move beyond it. Failure to “get unstuck” can put your career and personal life—as well as the healthy functioning of your team or organization—at risk.

In Getting Unstuck, business psychologist and researcher Timothy Butler offers strategies for moving beyond a career or personal-life impasse—by recognizing the state of impasse, awakening your imagination, recognizing patterns of meaning in your life, and taking action for change.

Drawing on a wealth of stories about individuals who have successfully transitioned out of impasses, Getting Unstuck provides a practical, authoritative road map for moving past your immediate impasse—and defining a meaningful path forward.

Dr. Timothy Butler is a Senior Fellow and the Director of Career Development Programs at Harvard Business School. He teaches career coaching and consults to organizations worldwide on career development issues.

Customer Reviews:

A fresh approach with useful exercises.......2007-06-27

Tim Butler's latest book addresses takes a creative approach to "getting unstuck", which he calls "impasse," in a clear, engaging and enjoyable read for coaches and clients alike.

Butler states that shifting to a new understanding of ourselves `is a "dropping down" into more imaginative and less conditioned ways of looking at ourselves and the world. We shift from cognitive analysis based on an old mental model to information that comes from giving our essence a chance to speak in the fresh language of image and metaphor. . . A new life vision has to come from employing all aspects of our consciousness . . . It has to arise from deep intuition.' [...]., includes access to audio downloads of some of his image gathering exercises.

This practical book includes exercises to help clients identify career interest patterns as well as "dynamic tensions," goals or motivations that may appear to be contradictory. Readers can assess themselves based on ten interest patterns, based on Butler's research. The next step is to explore the role of three social motivators: power, affiliation, and achievement and to identify which are most dominant.

By working through these exercises, clients assemble a powerful roadmap of life interests, motivators, themes, and dynamic tensions. Much of the books accessibility comes from the numerous examples of how clients resolved dynamic tensions and moved towards new, more fulfilling careers. Clients will find value in these examples and exercises and coaches will enjoy adding this creative approach to their coaching repertoire.

Boy Did I need this!.......2007-06-08

I have just started this book, but it has hit home already. The Deep Dive exercises are really good and helps you resolve things in your life. I Love the way the book takes you from one place to another to clear up issues in your life. I think this is a must read for all.

Probably best explored with guidance..........2007-04-04

There comes a time (or many times, actually) in everyone's life when things appear to be at a dead end. You know you don't want to be where you're at, but you're in a quandary about how to move on. That's the subject of the book Getting Unstuck: How Dead Ends Become New Paths by Timothy Butler. If you're willing to work his process and exercises, you may well find that "new path" to take you to the next level.

Contents:
Part 1 - Impasse: Facing Crisis; Feeling Stuck and Doubting Ourselves; Opening Up and Letting Go; Shifting to a New Understanding
Part 2 - Vision: Our Deepest Interests (The First Pattern in the Carpet); Learning to Let Our Passions Guide Us; Power, People, and Achievement (Three Interwoven Patterns); Mapping Our Insights (Patterns in the Sand)
Part 3 - Getting Unstuck: Moving from Impasse to Action; Living at the Border
Appendixes: Continuing the Journey (An Annotated Bibliography); A Note on Impasse and Depression; Scoring the One Hundred Jobs Exercise
Notes; Index; About the Author

Butler is a researcher and business psychologist who works with people who have hit a "dead end" in their life. Many of the stories in the book involve students who have gone to business school, have a number of options in front of them, but nothing seems quite right. His approach to getting unstuck is to allow the inner thoughts and passions to direct us towards what we probably already know the answer to be, but we just haven't tuned into it. Many of these exercises are covered in sidebar entries called "deep dives". These sidebars go into detail about how an exercise works and how to do it. For instance, "free attention" is the technique of allowing your focus to reside on a particular part of the body, letting the sensations and feelings wash over you without judgement. When your mind wanders, you've lost your free attention and need to refocus on the body part. This then shifts to focus on breathing, and the goal is to let emotions run their course and learn from them. Another technique is paying attention to images that form in your mind. These images can often be formed from deeper core feelings and emotions, and taking the time to reflect and analyze them can cast light on your situation and point to a new path. Probably one of the most in-depth exercises is the 100 Jobs list. You choose 12 jobs from a list of 100 that appeal to you on an emotional basis. Scoring the exercise involves categorizing the types of attributes that make up those jobs. By grouping and classifying the different underlying traits, you'll see trends such as leadership, persuasion, coaching, etc. These trends can then be used to examine your direction and make corrections...

On the whole, the ideas are solid. I can see where working through the process could lead to dramatic changes that might not be explored by a more cursory examination of your life. But while the book is designed to be used on your own, I think it'd work best if you had someone skilled in these techniques working with you. It's hard to be objective about your own mind, and an external viewpoint would help keep things focused. I also think that the material would appeal most to business professionals who are at a career crisis. Most of the material is slanted towards job-related issues, and the stories are largely about college and grad school students. While anyone could use these ideas in various areas of their lives, I think the "average" person might find it all a bit daunting...

How to avoid a dead end or to find a better path to follow .......2007-03-11

Well before reading the final chapter of this book, I concluded that Timothy Butler is both a relentless empiricist (i.e. being keenly observant of human experience, especially his own) and a relentless pragmatist (i.e. leveraging this experience to apply lessons learned in terms of what works...and what doesn't). In the Introduction he focuses on the six phases of what he characterizes as "The Cycle of Impasse." They are (1) the arrival of the [given] crisis and impasse, (2) its deepening and the attendant re-emergence of unresolved issues, (3) the dropping of old assumptions and the opening up to new information, (4) the shift to a new way of understanding our situation, (5) the greater recognition of deep patterns of our personality, and eventuaolly (6) the decision to take concrete action." Once having carefully presented the "what," Butler then focuses almost all of his attention on the "how" of "getting unstuck."

It is important to keep in mind that as Butler duly acknowledges, crises vary (sometimes significantly) in terms of their relative importance; also, impasses also vary in terms of their nature and extent; moreover, "getting unstuck" from one crisis does not mean that it will never recur; in addition, most people find themselves struggling to cope with more than one crisis at a time; finally, and obviously, its is highly advisable to prevent a crisis, if at all possible, and thus eliminate the need to get "unstuck" from one.

The subtitle suggests another interesting aspect of this book's appeal: "How Dead Ends Become New Paths." I am among those who believe that every problem and, especially, every failure offers an invaluable learning opportunity. Long ago, Jack Dempsey suggested that "champions get up when they can't." More recently Warren Bennis and Robert Thomas, in Geeks and Geezers and then in Leading for a Lifetime, assert that most (if not all) great leaders - at one time - experienced a "crucible" which forged qualities of character they would not otherwise develop. In Authentic Leadership and then in True North, Bill George makes essentially the same point. With all due respect to Yogi Berra (reputed to have suggested that "When you get to a fork in the road, take it"), what seem to be "dead ends" can become "new paths" if - huge if -- we can summon the courage and sustain the determination to take "concrete action."

To this last point, Butler insists - and I agree - that "our lives do not change without action. The impasse crisis has its resolution in a decision to make specific choices that change our day-to-day reality...Know what the action needs to be, and actually performing it, is what seals the cycle of learning and change and allows us to move forward."

I commend Butler for providing three valuable appendices: "Continuing the Journey" (an annotated bibliography), "A Note on Impasse and Depression" (differences between symptoms of clinical depression and symptoms at impasse), and "Scoring the One Hundred Jobs Exercise" (a self-diagnostic to accompany an exercise in Chapter 4). All of those who read this book find themselves "stuck" from time to time. On occasion, the "impasse" is minor and only temporary (e.g. missing several days at work because of having the flu). On other occasions, the situation is much more serious and seems hopeless, or at least daunting (e.g. an extended period of unemployment as bills pile up). Butler seems genuinely determined to help his readers cope effectively with all manner of crises, especially those which may seem hopeless. Obviously, it remains for each reader to determine the value of this book to her or his own circumstances.

When thinking about the many benefits that Butler's book offers, I am reminded of a prayer generally thought to have been composed by Reinhold Niebuhr: "Grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference."

Milady's Standard: Fundamentals for Estheticians

Average customer rating:

No Excuses For Milady
Better textbook than prior years
This is a good all around Beauty School book

Milady's Standard: Fundamentals for Estheticians
Joel Gerson , Janet D'Angelo , and Shelley Lotz
Manufacturer: Milady
ProductGroup: Book
Binding: Hardcover

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Accessories:

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ASIN: 1562538365

Book Description

Now in its? ninth edition, Milady?s Standard Textbook for Professional Estheticians has been thoroughly revised to include the most up-to-date information available today. This updated text contains all the essential information needed to ensure greater success for students taking the state board examinations. For the first time, this text is presented in full-color, incorporating a brand new, user-friendly four-color design that will help students learn the common links between the concepts and principles of skin care. Over 500 new full-color photographs and illustrations support the text content and include new step-by-step photographs for many of the procedures presented. All new photos have been incorporated in the chapter on skin disorders and diseases, special esthetic procedures, client consultation and skin analysis, and color theory and cosmetic techniques. A running glossary in each chapter helps the student become familiar with the language of skin care, and procedural notes and safety tips help to reinforce concepts. Expanded discussion on safety and sanitation topics reflects changes made in OSHA rulings and decontamination and infection control. Added discussion on advanced topics including AHAs, BHAs, glycolic, and microdermabrasion techniques give students exposure to those skills that will make them more marketable. Milady?s Standard Fundamentals for Estheticians is the essential textbook for basic esthetics training.

Customer Reviews:

No Excuses For Milady.......2007-03-12

As this is the ninth edition of what is alledgedly the most widely used text for beginning estheticians, then the persistent use of mediocre-to-poor science is inexcusable. Doesn't the author consult *anyone* in the scientific/medical community before sending this thing off to the printers? It is *not*, for instance, an established fact that vitamin A protects human beings from cancer of any sort. There is certainly data that looks promising, but that's it. And since vitamin K is manufactured in the intestinal tract, why is paper wasted insisting that students, many of them fresh out of high school, should be memorizing the names of the food sources of this abundant nutrient? Many of these kids struggle with the science that *is* relevent to the profession they hope to enter. My husband is a doctor, I'm an RN, and neither of us has ever used the term "non-striated" muscle. It's "smooth" muscle, for crying out loud! And while I'm on the subject of muscles, absolutely none - not one - healthcare professional I'm acquainted with has ever learned anything about the "belly" of the muscle! No matter - 18 year-old kids have to learn what is not required of first-year medical students. Please. Yes, as a basic introductory text it has much to recommend it; all the more reason to get the science right. S.T., RN, Rochester, NY

Better textbook than prior years.......2005-09-29

This is for esthetician students. The information is basic and well organized. The photos sometimes do not follow the text but it reads easily.

This is a good all around Beauty School book.......2005-08-21

Most of the chapters are well written and understandable. I have found some discrepancies in the information, and feel that the book could have been edited a little better. The book explains sanitation but does not go into the correct method of sanitizing all items that one would use during a service. The material is quite dry, and could really use something to get the student excited about the occupation that they have chosen.

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